Train before
you deploy.

SuperTrain stress-tests your AI agents and human reps with thousands of synthetic scenarios before they ever touch a real customer. Ship ready. Not surprised.

Get early access See how it works

Trusted by AI teams and contact centers in private beta

  • Apex BPO
  • Nova Financial
  • Clearwave
  • Meridian Health
  • Vertex Lending
  • Summit CX
The problem

You're finding bugs in production.

Every team runs QA after deployment. That means real customers absorb your hallucinations, your compliance violations, your bad rep days. SuperTrain moves the failure surface upstream — before a single real call happens.

Pair it with SuperCoach, which handles QA after you go live. Together, they own the entire performance lifecycle.

8%

of AI voicebot calls contain hallucinations — discovered after deploy

97%

of agent interactions go unreviewed before they're live

$1.2M

average regulatory fine from one undetected compliance failure

3wks

average time to identify and fix a failing AI agent prompt

How it works

Test everything before it's real.

Four steps from integration to certification. Deploy knowing exactly what you're shipping.

01 / Connect

Plug in your agent

One webhook connects your AI voicebot, chatbot, or rep training system. Works with Bland, Retell, VAPI, ElevenLabs, and custom stacks.

02 / Generate

Scenarios generated

SuperTrain synthesizes thousands of realistic, adversarial, and edge-case scenarios tailored to your industry, rubric, and compliance requirements.

03 / Evaluate

Every run scored

Each scenario is scored against your custom rubric — outcome-linked, not checklist. Hallucinations, drift, compliance violations all flagged with root cause.

04 / Certify

Ship or block

Agents that hit your pass threshold get a deployment certificate. Failures get a patch plan. Nothing deploys blind again.

The platform

Two products. One standard.

Train human agents and AI bots with the same rigor, before they ever face a live customer.

Human Agent Training

Pre-deployment rep certification

New hire? Process change? Product update? Run every rep through a rigorous simulation battery before they take live calls. SuperTrain generates realistic customer personas, objection scenarios, and compliance traps.

  • 500+ synthetic customer conversations per certification run
  • Custom rubrics tied to CSAT, FCR, and compliance outcomes
  • Adaptive scenario difficulty — gets harder as they improve
  • Automated pass/fail with remediation plan for each gap
  • Integrates with your LMS or coaching stack
$0.08per scenario · human agent tier
AI Agent Testing

Pre-deploy bot certification

You built the bot. Now prove it works. SuperTrain red-teams your AI agent against thousands of adversarial calls — hallucination traps, compliance landmines, prompt drift scenarios — before any real customer hears it.

  • Hallucination detection across 500+ edge-case scenarios
  • TCPA, FDCPA, FCA, and HIPAA compliance traps built-in
  • Adversarial prompt injection and jailbreak testing
  • Automated prompt patch suggestions for failed scenarios
  • Regression suite — re-run on every new version automatically
$0.04per scenario · AI agent tier
The ecosystem

The full loop. Pre and post.

Performance Lifecycle SUPERTRAIN Before you deploy SUPERCOACH After you deploy

Two products. One team. Zero blind spots.

SuperTrain certifies your agents before they deploy. SuperCoach monitors and coaches them after. Same buyer, same rubric, shared data. The more you use them together, the smarter both get.

SuperTrainSuperCoach
WhenPre-deployPost-deploy
InputSynthetic scenariosLive calls & chats
OutputDeploy certificateCoaching + patches
Closes loop onPre-production failuresProduction failures
72hdown from 3 weeks to fix a failing AI agent prompt
0compliance violations post-launch for certified agents
500×more scenarios run than a typical manual QA team
$0.04per scenario scored — vs. $2–4 per manual review
Early customers

The teams who can't go back.

"We used to find out our voicebot was broken when a customer complained. Now we catch it in SuperTrain before a single real call. The shift in mindset alone was worth it."
Rachel L.CTO · Nova Financial
"New hires used to shadow senior reps for two weeks. Now they run 500 simulated calls in SuperTrain and arrive on day one ready. Ramp time cut in half."
Marcus T.VP CX · Clearwave Telecom
"SuperTrain caught three FDCPA compliance failures before our collections bot went live. Each one could have been a seven-figure fine. The ROI conversation is trivial."
David K.Head of QA · Apex BPO
Pricing

Pay per scenario. Not per surprise.

Usage-based pricing. Start with one product. Expand when you're ready. No lock-in.

Starter
$0.08

per scenario · up to 25K / mo

For teams beginning to systematize pre-deploy QA. Human agent training and basic AI bot testing.

  • Human agent certification runs
  • Up to 500 scenarios per run
  • Custom rubrics — unlimited
  • Pass/fail certification report
  • 3 integrations included
  • Email support
Start free trial
Most popular
Growth
$0.04

per scenario · up to 500K / mo

For teams running human + AI agent programs. Full certification suite with compliance testing.

  • Human + AI agent testing — both modes
  • Unlimited scenarios per run
  • Adversarial & compliance scenario packs
  • Automated prompt patch suggestions
  • Regression suite on every version
  • All integrations included
  • SOC 2 ready audit trail
Get early access
Enterprise
Custom

volume pricing · SLA · dedicated CSM

For large contact centers and AI teams with complex compliance requirements.

  • Unlimited interactions
  • Custom eval model fine-tuning
  • On-prem / private cloud deploy
  • TCPA / FDCPA / HIPAA compliance pack
  • Dedicated solutions engineer
  • SLA + dedicated CSM
Talk to sales

Ship ready. Not surprised.

Join 40+ AI teams already certifying agents with SuperTrain before they deploy. Free 14-day trial, no credit card required.

Start free trial Schedule a demo